14hibajee Privacy Policy

Welcome to the 14hibajee platform. This Privacy Policy ("Policy") applies to our website 14hibajee.cam and all related services. This Policy has been prepared in accordance with applicable data protection regulations in Bangladesh. We treat the security of your personal information as our highest priority and keep your data protected through SSL encryption technology.

Please read this Policy carefully. By starting to use 14hibajee's services, you will be considered to have accepted the terms of this Privacy Policy. If you do not agree with any part of this Policy, please refrain from using our services.

1 What Data We Collect

We collect various types of information when you create an account and use services on the 14hibajee platform. This information helps us provide you with better service and ensure the security of the platform.

1.1 Information You Provide Directly

When you register on our platform or use our services, you directly provide us with the following information:

• Full name (in Bengali or English)
• Email address
• Mobile number
• Date of birth (for age verification)
• Password (stored in encrypted form)
• National ID card or passport details (where applicable for identity verification)
• Financial information such as bKash, Nagad, or Rocket account numbers (for processing transactions)
• Bank account details (for bank transfers)

1.2 Automatically Collected Information

When you use our website, certain technical information is collected automatically:

• IP address and device identifiers
• Browser type and version
• Operating system information
• Session duration and login history
• Gaming activity logs and betting history
• Information from cookies and similar tracking technologies
• Your preferred language and regional settings

2 How Your Information Is Used

14hibajee uses your information only for legitimate purposes. We process your personal information for the following reasons:

3 Data Storage and Security Measures

14hibajee adopts the highest industry-standard technical and organizational measures to ensure the security of your personal information.

3.1 Technical Security

• 256-bit SSL encryption technology is used for all data transfers
• Passwords are encrypted using advanced hashing algorithms before being stored
• Firewalls and intrusion detection systems are in place to protect servers and databases
• Regular security audits and vulnerability assessments are conducted
• Suspicious login attempts are automatically detected and blocked

3.2 Organizational Security

• Only authorized personnel have access to your information
• All staff receive regular training on data protection
• Access to data is determined on a need-to-know basis
• Any data breach is promptly investigated and remediated

4 Sharing Data with Third Parties

14hibajee does not sell your personal information to third parties. However, in the limited circumstances below, we may share information with certain third parties:

4.1 Payment Processors

Only the information necessary to complete transactions is shared with payment gateway service providers, including bKash, Nagad, Rocket, and bank transfer services. These payment processors follow their own privacy policies.

4.2 Game Providers

Only the minimum information necessary to maintain gaming services is shared with game providers such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, Ezugi, Microgaming, and NetEnt.

4.3 Legal Obligations

We may be legally required to disclose information in the following circumstances:

• A valid court order or legal process
• A legitimate request from a regulatory authority
• A request from a government agency to assist with a criminal investigation
• Where necessary to protect our legal rights or those of others

4.4 Business Transfers

In the event of a company merger, acquisition, or sale of assets, your information may be transferred. We will notify you in advance of any such change.

5 Cookies Policy

Cookies are small text files that our website stores on your device. They help improve your browsing experience and allow our services to function effectively.

5.1 Types of Cookies We Use

5.2 Cookie Controls

You can disable cookies by changing your browser settings. Please note, however, that disabling essential cookies may cause some website features to not work properly and may affect your gaming experience.

6 Your Rights Regarding Data Protection

You have several important rights regarding your personal information. 14hibajee fully respects these rights.

• Right of Access: You may request to know what information we hold about you
• Right to Rectification: You may request that inaccurate or incomplete information about you be corrected
• Right to Erasure: In certain circumstances, you may request that your information be deleted
• Right to Restriction of Processing: In certain circumstances, you may request that processing of your information be limited
• Right to Portability: You may request a copy of your information in a machine-readable format
• Right to Object: You may object to marketing communications and profiling
• Right to Withdraw Consent: You have the right to withdraw your consent at any time

7 Protection of Minors' Privacy

14hibajee provides services only to those aged 21 and above. Our platform is not intended for minors under any circumstances.

We do not knowingly collect personal information from anyone under the age of 21. Age verification is mandatory at the time of account registration. If we become aware that a minor has used our platform, we will:

• The relevant account will be closed immediately
• All personal information associated with that account will be deleted
• Any pending transactions will be cancelled

If you believe a minor has accessed our platform, please notify us immediately.

8 Data Retention Period

14hibajee retains your personal information only for as long as necessary. Retention periods may vary depending on the type of information:

• Account Information: Retained while your account is active and, after the account is closed, in accordance with applicable legal requirements
• Transaction Records: Retained for the period specified under financial regulatory rules
• Gaming History: Retained for responsible gaming monitoring and dispute resolution
• Contact Records: History of communications with customer support is kept for a specified period to improve service quality
• Identity Verification Documents: Retained for as long as necessary to meet applicable legal obligations

Once the specified period expires, your information is completely deleted or anonymised in a way that makes it impossible to identify you.

9 Privacy Policy Changes

14hibajee reserves the right to update this privacy policy as needed. If any significant changes are made to the policy, we will:

• Post a prominent notice on the website
• Send details of the changes to registered users by email
• Update the "Last Updated" date at the top of the revised policy

If you continue using our services after the changes, you will be considered to have accepted the updated policy. We therefore recommend reviewing this policy regularly.

10 Contact Us

If you have any questions or concerns about this privacy policy, or wish to exercise your data protection rights, please contact us: